Hotel Policy

Find out all the policy information you need to assist you during your stay at Cheung Chau Warwick Hotel Hong Kong.

The hotel’s standard normal check-in time is 3:00pm ( for specific room type or request, the time for check in to guest room may be slightly delayed ) and check-out time is 12:00 noon.

We ask for all guests to provide valid photo identification, such as an international passport, Hong Kong or Macau ID card upon check-in.

Smoking is strictly prohibited throughout the whole hotel.

If you do smoke in your room, a minimum fee of HK$1,500 will be assessed to restore the room to its original smoke-free condition.

With the exception of guide dogs or pet’s room, pets of any kind are not allowed inside the hotel premises.

We accept American Express, China Union Pay, Mastercard and Visa

We accept WeChat pay and Alipay for bill settlement.

To provide a quiet sleeping environment for all our guests, our hotel’s quiet hours are from 11:00pm to 7:00am.

All visitors to guestrooms from 11:00pm to 6:00am will be required to register with their identification details at Reception.